Rackspace: Fanatical Support Promise - Our Commitment to You
Putting customers first—that's what Rackspace does. And The Fanatical Support Promise™ guarantees that we do. No excuses. No exceptions. It's a support commitment that no other hosting company could ever live up to. We'll deliver the support you need and expect every moment of every day. And it's not up to us to decide if we do or don't. It's up to you. Yes, the unthinkable is a reality.

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