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[2001-06-18] Smart Agents
Your personal, online agent is busily completing tasks while you sleep. Is it a dream or reality? While the technology exists to help you find online information, is there enough intelligent processing available to create a truly personal agent? Can these "smart tools" really get to know you well enough to make decisions for you? Let's take a look... If You Teach Me, I Will Go...

[2001-06-11] "WONDERFUL DOING BUSINESS WITH YOU," he sniffed coldly.
Nice words. Wrong tone. Happens every business day. People get the words right but the tone's all wrong.

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