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[2004-08-20] The Top Five Reasons Why Strategic Plans Fail
"Most great plans aren't. They are just nice, high-level ideas."

[2004-08-17] The Unwritten Rules of Referral
Nobody likes to cold call. Okay, very few people that I know like to cold call looking for clients. For those of you that fit that description, I have some good news. Stop it. Don't cold call ever again. Instead, let other people do it for you by systematically generating all the referrals you can handle.

[2004-08-17] Avoid the Duds: 10 Strategies for Selecting The Perfect Speaker
Today, more than ever, the success of meetings relies heavily on the strength of program content and presentation.

[2004-08-16] Don't Let Your Comments Hold Your Staff Back
Sometimes, your best-intentioned comments can prevent employees from trying new skills, resolving conflicts and solving problems. To build staff members' self-reliance, follow these guidelines:

[2004-08-16] Ten Quick Etiquette Tips for Business Lunches
Knowing what to do when meeting a prospective client for lunch, or going to lunch with the boss or colleague can be confusing at times. Here is a quick list of items to remember:

[2004-08-13] Asking For The Proof In The Economic Pudding
There are no stupid questions, only stupid people. Ask an economist for proof of one of their pet theories and you'll find quickly that the age old axiom that we all learned in school and work place training seminars is dead wrong. You can ask a stupid question if you're talking to an economist and that question can, in fact, make you stupid.

[2004-08-13] Your Administration Team…Look After Them
In most organisations the administration/support team, although they can be acknowledged as being important to the business, they are treated as if they're not.

[2004-08-13] Proven Secrets to Keeping Your People and Increasing Your Profits
Why are people changing jobs so quickly these days?

[2004-08-09] Let Employees Solve Their Own Problems
You should always be available to counsel and guide employees, but don't let them drop every little problem on your doorstep. Here's how to turn staff members into problem- solvers:

[2004-08-09] The Five Essential Hiring Practices
Recruiting and hiring are often done in haste, leaving the company to repent in the long run. Today, there's a reason to be concerned about negligent hiring. Negligent hiring means you and your company can be sued if one of your hires injures other employees, especially if you could have foreseen a problem but did not do a thorough check of the new employee before hiring.

[2004-08-09] Ethics in the Workplace
Workplace Ethics is a subject that we have all heard of. In fact, the subject of Ethics in general is something that most people are familiar with. And, what is commonly understood about ethics is there are ethics and then there are workplace ethics. What most people don't realize, however, is that there is no such thing as workplace ethics; ethics are the same, (or, should be) whether in the workplace or in personal life.

[2004-08-06] The 10 Critical Questions to Ask Before Hiring a Consultant
Talk to as many consultants as you can before hiring one. Even if you have one person or firm in mind, interview at least a few others as a sort of due diligence. You'll probably find that each interview helps you focus on the issues you're hiring a consult to help resolve.

[2004-08-02] What Your Consultant Wants You to Know (but you never ask)
I've been both a CEO and a consultant, so I've seen from both perspectives what goes right and what goes wrong when a consultant comes in to a company. Generally the CEO or the manager who hires the consultant tells the consultant what he or she wants. Often the manager is frustrated with something that is happening at the company and expects the consultant will have the expertise to "just fix it". While the manager needs to set the expectations, of course, the consultant rarely gets to voice what he or she knows would make the consulting engagement more successful for both.

[2004-08-02] Five Defining Characteristics of Great CEOs
1. Personal insight. Great CEOs are great leaders. They know themselves and what they stand for. They have been called on all their lives as problem solvers because others know them to be fair and impartial. People respect their opinions and look to them for guidance.

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