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Business Blogging At IBM


By: Christopher Carfi

Julie Alterio at The Journal News has a decent article up on the scope of blogging initiatives within Big Blue and other organizations.

Irving Wladawsky-Berger, IBM's VP of technical strategy and innovation is quoted as saying:

"We absolutely recognize that blogging, just like the Internet, World Wide Web, Linux and open source, is a major initiative in the marketplace that we should be part of. This best way to be part of it is not to observe it passively but to do it actively."

Sound advice.

And, although the article is primarily about the view on business blogging from within IBM and other large companies, Dave Sifry gets into the act as well. And NAILS his line. Way to go, Dave...

"In the world of the Internet, you don't own your brand. Your customers and your users own your brand. You're lucky if you get to shepherd it."

About The Author

Christopher Carfi, CEO and co-founder of Cerado, looks at sales, marketing, and the business experience from the customer's point of view. He currently is focused on understanding how emerging social technologies such as blogs, wikis, and social networking are enabling the creation of new types of customer-driven communities. He is the author of the Social Customer Manifesto weblog, and has been occasionally told that he drives and snowboards just a little too quickly.

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